At Shaz Resort Sdn Bhd, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or stay at our resort.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

• Full Name

• Identity Card / Passport Number

• Email Address

• Phone Number

• Billing Address

• Payment Details

• Emergency Contact Information

b. Booking & Transaction Details

• Check-in and check-out dates

• Room preferences

• Special requests or remarks

• Transaction records and payment receipts

c. Website Usage Data

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our site

2. How We Use Your Information

Your information is collected for the following purposes:

• To process and confirm your bookings

• To contact you regarding your reservation

• To personalize your experience at our resort

• To send you updates, offers, or promotions (only if you opt-in)

• For internal record keeping and administrative purposes

• To comply with legal obligations or respond to lawful requests

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, your information may be shared with:

• Service providers (e.g., payment processors, booking platforms)

• Law enforcement agencies or government bodies, when legally required

• Third parties acting on our behalf under strict confidentiality agreements

4. Data Security

We implement reasonable security measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as fully secure.

5. Cookies

Our website may use cookies to improve your browsing experience. You may adjust your browser settings to decline cookies, but this may affect certain features of the site.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please read their privacy policies separately.

7. Access & Correction

You may request access to or correction of your personal data by contacting us. We will take reasonable steps to update or correct any inaccurate information.

8. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page, and your continued use of our services signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact shazresort@gmail.com